FREE AUS SHIPPING FOR ORDERS $29+

SHIPPING & DELIVERY

Shipping information

HOW MUCH DOES SHIPPING COST?
Shipping is free for all Australian orders over $29. For any amounts below $29, there is a flat shipping fee of $5 to any Australian address.
DO YOU SHIP INTERNATIONALLY?
Yes, please email us here to enquire about shipping prices to your country. 
HOW LONG DOES SHIPPING TAKE?
Within metro areas of Victoria, you can expect your order to be delivered within 3 business days, and up to 6 business days in country areas. For states other than Victoria, metro areas take up to 3-6 business days, and country areas may take longer depending on your locality. Please note, Australia Post is currently experiencing delivery delays due to a high volume of parcels due to to COVID-19.
DO YOU OFFER EXPRESS SHIPPING?
At this moment, we do not offer Express shipping. 
WHAT SHIPPING METHODS ARE AVAILABLE?
romperoo ships via Australian Post standard postal delivery network. 

Payment information

WHAT PAYMENT METHODS ARE ACCEPTED?
We acceptVisa, Mastercard, Amex, ShopPay and Google Pay. Unfortunately we do not accept PayPal at this time. 
IS BUYING ON THIS WEBSITE SAFE?
The romperoo online store is powered by Shopify. Shopify is certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organisations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud.

Orders and returns

HOW DO I PLACE AN ORDER?
Simply select the quantity, size of the clothing, and select 'Add to cart'. If you want to shop some more items, click on 'Continue shopping' to add to your shopping list. If you are done, you can select 'Proceed to checkout', or simply click on the shopping cart icon in the top right of the site and then select 'Proceed to checkout'. There, you will be prompted to login or enter your shipping details. 
I'VE RECEIVED A FAULTY PRODUCT, WHAT DO I DO?
Please contact us at hello@romperoo.com.au within 30 days of placing your order. Refer to our full refund & returns policy here.
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